The QC Laboratory Support Technician plays a key role in supporting Quality Control laboratory operations by coordinating sample management activities, maintaining laboratory inventory, and ensuring compliance with current Good Manufacturing Practices (cGMP). This position is responsible for the receipt, preparation, tracking, distribution, shipping, and disposal of raw materials, in-process samples, and drug substance samples. The role also provides general laboratory support to ensure efficient and compliant QC operations.
The ideal candidate is detail-oriented, highly organized, and capable of working effectively in a fast-paced, regulated environment while collaborating closely with cross-functional teams.
Key Responsibilities:
Sample Management & Laboratory Support
- Coordinate the receipt, collection, preparation, distribution, and delivery of samples to support QC testing activities.
- Track and manage samples using the Laboratory Information Management System (LIMS) to maintain accurate chain-of-custody records.
- Support shipping, storage, and disposal activities for raw materials, in-process materials, and drug substance samples.
- Maintain sample inventories and ensure timely processing and documentation.
Quality Control Operations
- Support the QC Reference Standard Program, including inventory management, storage, reconciliation, and distribution of reference standards to laboratory personnel.
- Perform routine laboratory support functions, including equipment maintenance, inventory monitoring, and sample reconciliation activities.
- Assist with laboratory housekeeping and organization to maintain a compliant and efficient work environment.
- Support routine QC activities as assigned by management.
Compliance & Documentation
- Perform all duties in accordance with cGMP requirements, company procedures, and regulatory standards.
- Maintain accurate and complete documentation related to sample management, inventory control, and laboratory activities.
- Communicate work progress, issues, and priorities effectively to supervisors and team members.
Operational Support
- Support business needs through flexible scheduling, including weekends, holidays, overtime, and shift coverage as required.
- Collaborate with QC personnel and cross-functional teams to ensure timely completion of laboratory operations.
Qualifications:
Required
- Associate degree, or equivalent combination of education and experience.
- 0–2 years of experience in a laboratory, manufacturing, quality, or related environment.
- Strong attention to detail and organizational skills.
- Effective verbal and written communication skills.
- Basic computer proficiency and ability to learn laboratory systems and databases.
- Ability to work independently and as part of a team.
Preferred
- Experience working in a pharmaceutical, biotechnology, medical device, or other regulated industry.
- Familiarity with cGMP regulations and quality systems.
- Experience using a Laboratory Information Management System (LIMS).
- Knowledge of laboratory inventory management and sample handling practices.
Working Conditions:
- Ability to work flexible schedules, including 4-day or 5-day workweeks, weekends, holidays, early and late shifts, overtime, and occasional on-call support.
- Work is performed in a laboratory and regulated manufacturing environment requiring adherence to safety and compliance standards
