Job Title: Customer Service Representative

– PR:$ 24.00 /hr
SHIFT: M-F 8-5

– Good customer service skills

– Good computer skills

– Entry level position, no prior knowledge or previous experience required. Typically HS diploma/equivalent is required.

Role related to the sales and marketing of Client’s products, maximising value from the sale of products, and the identification and fostering of alliances and new business opportunities. Provides internal and external customers with services via telephone in a variety of topics requiring specific technical knowledge.

IMPACT: Limited impact on others.

COMPLEXITY: Uses clearly defined procedures to perform basic, repetitive, manual tasks.

ACCOUNTABILITY/ INDEPENDENCE: Accountable for efficiency and accuracy of own routine day-to-day task execution; works under close supervision with little autonomy.

EXPERIENCE: Does not require any formal training or prior experience other than training-on-the-job.

ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.