1) Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels
2) Ability to work under pressure and make well thought out decisions
3) Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans
4) Attention to detail to maintain grid integrity and the safety of personnel while also ensuring accuracy and error prevention
Top Nice to Have Skills
Electrical background, Mechanical background, Strong computer skills, GIS
What soft skill requirements do you have (team fit and personality requirements)?
Strong verbal and written communication skills
Ability to lead, collaborate and work effectively in a team environment
Maintains a positive attitude during stressful situations
Coachable and open to feedback with a strong willingness to learn and adapt
High Level Project Overview:
This role is responsible for service restoration and distribution switching activities using extensive knowledge of electrical distribution systems including technical knowledge of operations and switching practices. Ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, emergency conditions and extended outages. Expected to complete the Switching Training Program to become ROC switching certified within (approximately) 12-16 months. Shift-oriented workforce.
The knowledge, skills, abilities and experiences that are required for entry into this job include:
Preferred experience in dispatching, emergency services, complex database management and/or customer service.
Understanding of the Electric Distribution System.
Skills: Interpersonal; strong written and verbal communications; analytical; personal and mainframe computer applications.
Abilities: Independent and sound problem resolution; multitasking; prioritizing constantly changing and emerging conditions; leadership abilities.
To meet operational business needs, selected candidates must be available and committed to working a flexible 24/7 shift schedule as well as overtime and storm callouts.
Preferred Years of Experience:
Minimum 1 years of experience
Education:
Minimum High School Diploma/GED
Are there any specific companies/industries you d like to see in the candidate s experience?
Prior Utility experience with a focus in electrical/mechanical/engineering/operations