Description:

• Responsible for obtaining the necessary information not included with the original submission for workflow purposes and timely handling.
• Investigate problem documents by accessing various claim systems and/or mainframe applications.
• Determine to whom misdirected documents belong to and direct to the appropriate area.
• Perform any and all related tasks associated with Image applications.
• Perform other related duties as required by Management.

Education:

• High School Diploma or GED equivalent required.

Work experience:

• Requires one (1) year of clerical business experience.
• Prefer experience working in a Production and Quality environment.

Specialized knowledge/skills:
– Strong Computer Skills-Microsoft Office.
– Ability to balance multiple priorities.