Job Title: Insurance Benefit Educator
Job Location: Multiple locations ( Phoenix, AZ; Flagstaff, AZ; Las Vegas, NV; Reno, NV; Albuquerque, NM; Las Cruces, NM; Gallup, NM; Carlsbad, NM)
Job Duration:  6 Months Contract (possible extension) (On Call)
 
Job Duties:

• Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events.
• This on call role is ideal for individuals who enProduct face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client facing environments.
• This position is on an as-needed basis with no guaranteed hours.
• Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources.

Key Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post event feedback
• Training & Preparation
• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute – 1-hour account specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client specific plan details and key talking points to ensure educators feel prepared and supported

Work Requirements

• Must reside locally within the assigned geographic area
• Willingness to travel within the region; reliable transportation required
• Availability on an as needed basis, including occasional last minute requests
• Professional attire and demeanor required at all events

Education:

• High School Diploma or GED required.

Skills:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one on one and in small group settings
• Professional presence in client facing environments
• Customer service or public facing experience preferred
• Familiarity with benefits or insurance information is a plus.