Job Title: Phlebotomist II
Location: Charlotte, NC
Duration: 3-Month Contract
Pay Rate: $19.93 – $21.35/hour
Schedule: 30 hours/week | Weekdays
Shift: Mon – Fri | 8:00 AM – 2:00  PM
 
Job Summary:

• The Phlebotomist II serves as the face of the organization, providing exceptional patient care while collecting high-quality blood specimens for laboratory testing. This role requires strong phlebotomy expertise, attention to detail, and a commitment to maintaining patient confidentiality and safety. The ideal candidate will be comfortable working independently in a fast-paced environment and interacting with patients of all ages.

 
Key Responsibilities:

• Perform venipuncture and capillary blood collections on pediatric, adult, and geriatric patients.
• Collect and process clinical and forensic specimens according to established procedures and quality standards.
• Verify patient identity and demographic information before specimen collection.
• Ensure specimens are accurately labeled in the patient's presence and obtain patient verification when required.
• Prepare specimens for laboratory testing and maintain specimen integrity throughout the collection process.
• Maintain accurate records, documentation, and patient information in accordance with company policies.
• Follow all safety, infection control, and confidentiality guidelines.
• Create a professional and welcoming environment that promotes patient trust and confidence.
• Demonstrate strong customer service skills when interacting with patients, clients, and healthcare staff.
• Work independently while meeting daily productivity and quality expectations.
• Support multiple collection sites as needed and travel between locations when required.
• Maintain compliance with company policies, procedures, dress code, and safety standards.

 
Required Qualifications:

• High School Diploma or GED required.
• 1–3 years of phlebotomy experience, including:
  • Pediatric collections
  • Geriatric collections
  • Capillary collections
• Strong specimen collection, processing, and labeling skills.
• Keyboarding and data entry experience.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a high-volume environment.

 
Preferred Qualifications:

• Phlebotomy certification preferred.
• Medical Assistant or Paramedic training preferred.
• Minimum 2 years of Patient Service Center (PSC) experience preferred.
• Previous customer service experience in a healthcare, retail, or service environment preferred.

 
Additional Requirements:

• Flexible schedule to support staffing needs, including weekends, holidays, overtime, and on-call coverage when required.
• Reliable transportation and valid driver's license if travel between locations is required.
• Ability to cover Patient Service Centers and physician office locations with minimal notice.
• Strong attention to detail and ability to make decisions based on established procedures.
• Commitment to patient safety, confidentiality, and organizational excellence.