• Research, design, and develop training Product, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution
• Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences.
• Manage client expectations, make recommendations, and communicate project status updates.
• Conduct SME focus groups/meetings to gather information for development
• Present/facilitate train-the-trainer sessions
• Manage multiple projects, including Product, milestones, schedules, deliverables, and resources, in support of training goals and objectives.
• Problem solve, troubleshoot, and mitigate issues related to training roadblocks.
• Perform other responsibilities and duties as assigned

Required Skills/Attributes

• This role is specific to the implementation and execution of new technologies.
• Expert-level position, minimum of 7 years of experience
• Must be able to work in ambiguity in an ever-changing environment.