Job Summary
Working together with the Sr. HR Consultant – EEO/AA and Sr. Manager, Employee Relations, serve as a subject matter expert and primary liaison for the administration and continuous improvement of the Company’s Workplace Accommodations Program and Office of Accessibility Programs initiatives. This role will also complete reporting and ;liase with external vendors regarding Affirmative Action Program and EEO Compliance requirements.
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Workplace Accommodations Administration (ADA/PWFA/Religious /Lactation) (Primary Focus)
Serve as the day-to-day subject matter expert and first point of contact for all workplace accommodation requests under the Federal and State (NY and NJ) human rights statues, including:
Lead and manage the interactive process from intake through resolution, ensuring timely, legally compliant, and employee-centered outcomes
Conduct thorough analysis of accommodation requests, evaluating undue hardship considerations, functional limitations, and available effective accommodations
Draft and manage all accommodation-related correspondence, including acknowledgment letters, medical inquiry letters, determination letters, and denial notices to employees and healthcare providers
Maintain HIPAA-compliant recordkeeping across documentation systems and databases; ensure accuracy, confidentiality, and audit-readiness of all accommodation files
Partner with managers, HR Business Partners, and legal counsel to identify and implement reasonable accommodations, including modified duties, schedule adjustments, leave, and assistive technologies
Monitor open accommodation cases to ensure timely follow-up, reassessment of ongoing needs, and proper closure
Identify trends in accommodation requests and proactively recommend process improvements, policy updates, or training needs
Provide training and one-on-one consultations (virtual and in-person) to managers and HR on accommodation obligations, the interactive process, and documentation best practices
Stay current on evolving federal and state accommodation law, including EEOC guidance, ADA amendments, and PWFA regulations
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EEO Compliance & Affirmative Action Program
Partner with the Sr. HR Consultant and vendor to develop and maintain required Affirmative Action Plans (VEVRAA and Section 503), including workplace demographic self-audit reports
Develop Action Plans to address underutilization in identified job groups, in conjunction with the Sr. HR Consultant – EEO/AA
Provide AAP training and one-on-one consultations to Leadership and HR on goals and obligations
Partner with vendor to complete EEO-1 and VETS-4212 reporting
Assist with annual NJ compliance initiatives, including the NJ Conscientious Employee Protection Act (CEPA), NJ Gender Equity training, Official Bulletin Board compliance, and invitations to self-identify
Provide compliance guidance to Recruiters and HR on Talent Acquisition hiring matters
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Data & Reporting
Fulfill internal ad hoc data requests for labor market data and workforce demographic reporting
Maintain and update accommodation and EEO tracking databases to support reporting and trend analysis
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Core Competencies & Technical Skills
Deep working knowledge of ADA, PWFA, Title VII (religious accommodations), Section 503, VEVRAA, FMLA, and EEOC enforcement guidance
Strong written communication skills; experience drafting legally sensitive HR correspondence
Demonstrated ability to manage a high-volume accommodation caseload with attention to detail and confidentiality
Proficiency in SAP SuccessFactors, MS Excel (Advanced), Microsoft SharePoint, Adobe Acrobat
Strategic problem-solving; ability to navigate ambiguous situations and balance legal compliance with employee experience