– 1st Shift position. Exact shift hours are flexible and can be worked out with the hiring manager for the selected candidate.
– This is an Onsite position – fully remote candidates will not be considered.
POSITION DESCRIPTION
– Forecast new parts and manage part availability
– Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge.
– Participates in and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering, and marketing to define service part requirements.
– Review service part forecasts and recommend adjustments to the forecast and ordering activity.
– Execute business activities in alignment with the Division processes, policies, and objectives
– Manages the Order Fulfillment Process to ensure service part availability by developing, recommending, and implementing strategies to meet the master schedule
– Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance.
SKILL SET REQUIREMENTS
– Ability to analyze information and make trade-off decisions.
– Demonstrated team skills and written and verbal communication skills.
– Project management skills
– Proficiency with SAP and Microsoft Office suite.
– Experience working in one or more operations support functions such as purchasing, warehousing, logistics, service parts management, and procurement, etc.
WHAT SETS A CANDIDATE APART:
– Supply base knowledge. – Has a general understanding of the principles and uses the knowledge with assistance.
– Understanding of operations. – Has a general understanding of the principles and uses the knowledge with assistance. Familiarity with mechanical, electrical, and hydraulic machine systems and components.
– Experience in service support environment.
– Proficiency generating reports from various data bases and computer systems.
– Data analytics and statistics
– Experience in planning, organizing, and implementing engineering projects.