Job Title: Phlebotomist II
Position Type: 5+ Month Contract
Location: Suwanee, GA 30024
Shift: Monday – Thursday: 8:00 AM – 4:00 PM Friday: 8:00 AM – 1:00 PM | Hours per Week: 37.00
Job Summary:

• The Patient Services Representative II (Phlebotomist II) serves as the face of the organization by providing exceptional patient care during specimen collection. This role is responsible for collecting high-quality blood specimens, processing samples for laboratory testing, and ensuring compliance with established procedures while maintaining the highest standards of patient safety, confidentiality, and customer service.
• The ideal candidate is an experienced phlebotomist with strong venipuncture skills, excellent communication abilities, and experience working with pediatric, geriatric, and capillary collections in a fast-paced healthcare environment.

Key Responsibilities:

• Perform venipuncture and capillary blood collections accurately and safely.
• Collect, label, process, and prepare specimens for laboratory testing following established procedures.
• Verify patient identity and demographic information before specimen collection.
• Obtain patient initials/signatures after venipuncture to confirm specimen labeling accuracy.
• Maintain specimen integrity and ensure proper documentation.
• Perform both clinical and forensic specimen collection and processing as required.
• Maintain accurate records and required documentation.
• Provide outstanding customer service while creating a professional and comfortable environment for patients.
• Adhere to all safety, infection control, HIPAA, and company policies and procedures.
• Work independently while maintaining productivity and quality standards.
• Travel between Patient Service Centers (PSC) and physician office locations as needed.
• Promote a positive image of the organization through professionalism and teamwork.

Required Qualifications:

• High School Diploma or equivalent (Required).
• Medical Assistant, EMT/Paramedic, or other medical training preferred.
• Phlebotomy Certification preferred (Required only in California, Nevada, and Washington).

Required Experience:

• 1–3 years of phlebotomy experience.
• Experience with Pediatric, geriatric, and capillary collections.
• Patient Service Center (PSC) experience preferred.
• Customer service experience in a healthcare, retail, or service environment preferred.
• Basic computer, keyboarding, and data entry skills.

Required Skills

• Excellent venipuncture and specimen collection skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail and specimen accuracy.
• Excellent verbal communication and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong customer service and patient care skills.
• Ability to adapt to changing priorities and staffing needs.