Job Title: Phlebotomist II
Position Type: Contract – 5 Months
Location: Charlotte, NC 28226
Shift: Monday–Friday, 8:00 AM–2:00 PM | Weekdays | Onsite
Hours: 30 Hours/Week
End Date: January 11, 2027
Job Summary:

• We are seeking an experienced Phlebotomist II / Patient Services Representative II (PSR II) to join our team in Charlotte, NC. The ideal candidate will have strong phlebotomy skills, excellent patient service abilities, and experience working in a fast-paced clinical or patient service environment.
• The Phlebotomist II is responsible for collecting high-quality blood specimens, preparing specimens for laboratory testing, verifying patient information, and ensuring all collection and processing procedures are completed accurately and safely.
• The role involves direct patient interaction and requires a professional, compassionate approach that creates an atmosphere of trust and confidence.

Key Responsibilities:

• Perform venipuncture, Pediatric, geriatric, and capillary blood collections accurately and safely.
• Collect and process both clinical and forensic specimens according to established procedures.
• Prepare specimens for laboratory testing while maintaining specimen integrity.
• Verify patient identification, demographic information, and specimen labels.
• Obtain patient initials/signatures following venipuncture to verify that tubes were properly labelled in the patient’s presence.
• Maintain accurate records, documentation, and collection information.
• Follow established safety, infection control, confidentiality, and quality procedures.
• Provide exceptional customer service and maintain a professional, positive image with patients, clients, employees, and the public.
• Work independently with minimal onsite supervision while meeting productivity and quality expectations.
• Handle multiple priorities effectively in a high-volume environment.
• Maintain a safe, clean, and professional work environment.
• Demonstrate strong organizational skills and attention to detail.
• Support multiple Patient Service Center (PSC) and in-office phlebotomy locations as business needs require.
• Travel between locations and provide coverage with minimal notice when required.
• Follow all company policies, procedures, dress code, Employee Health & Safety requirements, and workplace standards.
• Demonstrate adaptability, strong communication, and a commitment to continuous process improvement.
• Complete required training at designated training locations based on trainer availability.

Required Qualifications:

• High School Diploma or equivalent – Required
• 1–3 years of phlebotomy experience – Required
• Experience with Pediatric, geriatric, and capillary collections – Required
• Strong venipuncture and specimen collection skills.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• Excellent patient/customer service skills.
• Ability to handle multiple priorities in a high-volume setting.
• Basic keyboard and data entry skills.
• Ability to exercise good judgment and make decisions based on established procedures.
• Reliable transportation and a valid driver’s license with a clean driving record, if applicable.
• Ability to travel between multiple work locations as required.

Preferred Qualifications:

• 2+ years of experience in a Patient Service Center environment
• Medical Assistant or Paramedic training
• Phlebotomy certification
• Previous experience in a retail, healthcare, or customer-service environment
• Experience with specimen processing and laboratory documentation