Job Title: RN-Care Manager
Location: Chapel Hill, NC 27514
Duration: 13 weeks
Shift/Schedule: Days, Monday–Friday, 8:30 AM–5:00 PM; no weekends, holidays, or on-call

Job Responsibilities:

• Provide comprehensive patient assessment, care planning, implementation, and evaluation.
• Manage patient cases with a focus on quality, continuity of care, patient satisfaction, and cost effectiveness.
• Perform case management, utilization review, and discharge planning activities.
• Review daily worklists, prioritize patients, and identify new admissions.
• Complete and document assessments and care plans in Epic.
• Participate in daily care management touchpoints, CAPP meetings, and weekly Complex Care Meetings.
• Identify and address barriers to discharge and coordinate appropriate interventions.
• Collaborate with physicians, nurses, social workers, utilization managers, patients, families, and other interdisciplinary team members.
• Coordinate family meetings and provide education regarding community resources and post-acute services.
• Develop and modify discharge plans based on patient progress and care team input.
• Monitor observation patients and assess readiness for discharge.
• Identify authorization requirements for post-discharge services and coordinate referrals.
• Support complex/high-risk patients and follow up on outstanding care-management action items.
• Ensure patients and families understand and agree with discharge plans.
• Document care management activities accurately and according to departmental and regulatory guidelines.

Requirements:

• Minimum 2 years of healthcare experience as a Registered Nurse.
• Strong patient assessment and critical-thinking skills.
• Experience with case management, care management, or discharge planning in an acute-care hospital setting is strongly preferred/required by schedule notes.
• Experience caring for acutely ill patients with complex medical needs.
• Registered Nurse license valid in the State of North Carolina.
• Nursing Diploma, ADN, or ASN from an accredited nursing school required.
• BSN or MSN preferred.
• Epic experience required/preferred based on department expectations.
• Strong care coordination and interdisciplinary communication skills.
• Excellent organization, attention to detail, adaptability, and ability to manage frequent changes.

Preferences:

• Hospital-based acute-care Case Manager/Care Manager/Discharge Planner experience.
• Experience in a teaching/academic hospital environment.
• Experience with Epic and care coordination.
• Experience supporting complex medical/surgical populations, including cardiology, nephrology, trauma, orthopedics, vascular surgery, neurosurgery, GI surgery, urology, transplant, ICU, and stepdown patients.