Job Title: Financial Counselor
Duration: 3 Months (Possible Extension)
Location: Salinas, CA 93901 (Onsite)
Pay Rate: $27/hr.
Duties:
- Works under the supervision of the Business Services Coordinator. Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted.
- Provides patients with alternative resources to finance hospitalization.
- Performs other duties as assigned.
Skills:
- Composes and types letters, liens and probate claims.
- Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
- Answers inquiries accurately and courteously.
- Enters detailed comments into the computer system.
- Evaluates and processes incoming mail.
- Maintains a system for periodic review and follow-up on unpaid accounts.
- Greets patients and public politely.
- Responds to inquiries from collection agencies.
- Receives required documentation for charity care patients.
- Provides patients with options of program coverage and assists with completion of applications.
- Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage.
- Follows up with responsible parties and third-party payor on unpaid accounts.
- Refers accounts to outside collection agencies when collection efforts have been exhausted.
- Processes loan applications.
- Processes bankruptcy notices.
- Maintains records and files account transaction, hard copy, and computer system.
- To be vigilant of co-members desk when vacant.
- Interprets for non-English speaking patients/public.
- Performs other duties as assigned.
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