Job Title: Office Assistant II-S
Location: Menlo Park, CA 94025
Duration: 14 weeks
Shift/Schedule: Days, 8-hour shift, Monday–Friday, 40 hours/week
Pay – $28/hour on W2
Job Responsibilities:
- Answer telephone calls promptly and professionally and route calls or take messages.
- Greet physicians, hospital staff, and patients in a friendly and professional manner.
- Read reports over the telephone to healthcare providers.
- Print, collate, prepare, and distribute reports through mail, fax, and interdepartmental delivery.
- File and retrieve slides, tissue blocks, and miscellaneous records.
- Maintain and update physician information and departmental databases.
- Compile reports and prepare documents for binding.
- Page medical staff during STAT situations.
- Research and troubleshoot returned mail and printing issues.
- Perform basic printer maintenance and resolve print malfunctions.
- Follow health and safety policies and maintain confidentiality of sensitive information.
- Support performance improvement projects and other departmental administrative tasks.
Requirements:
- Knowledge of medical terminology.
- Knowledge of computer systems and software used within the functional area.
- Strong attention to detail and accuracy.
- Ability to multitask and work effectively with frequent interruptions.
- Ability to maintain a friendly and helpful attitude under stress.
- Ability to maintain confidentiality of sensitive information.
- Effective English speaking, reading, writing, and comprehension skills.
- Ability to work effectively as part of a team.