Job Title: Phlebotomist II

Location: Richardson, TX
Duration: 3+ Months (Possibility of Extension)
Shift: Monday – Friday | 08:30 AM – 05:00 PM (30-Minute Lunch)

Job Summary

We are seeking an experienced Phlebotomist II to join our team in Richardson, TX. The ideal candidate will be responsible for collecting high-quality blood specimens, processing samples for laboratory testing, and delivering exceptional patient care. As the face of the organization, you will interact directly with patients, ensuring a comfortable and professional experience while maintaining the highest standards of safety, accuracy, and confidentiality.

Key Responsibilities

• Perform venipuncture, capillary, pediatric, geriatric, and other specimen collection procedures accurately and efficiently.
• Prepare and process specimens for laboratory testing following established protocols.
• Verify patient identification, demographic information, and obtain required signatures.
• Ensure specimen labels are accurately completed in the patient’s presence.
• Maintain required records, documentation, and compliance standards.
• Follow all company policies, procedures, safety regulations, and quality standards.
• Create a positive patient experience by explaining procedures and addressing patient concerns professionally.
• Perform both clinical and forensic specimen collection and processing duties.
• Maintain a safe, clean, and professional work environment.
• Demonstrate leadership behaviors and support process improvement initiatives.
• Collaborate effectively with patients, healthcare providers, and team members.
• Travel to and support multiple patient service centers or physician office locations as needed.

Required Qualifications

• High School Diploma or GED required.
• Minimum 1-3 years of phlebotomy experience, including:
  • Pediatric collections
  • Geriatric collections
  • Capillary collections
• Strong specimen collection and processing skills.
• Ability to work independently with minimal supervision.
• Excellent customer service and communication skills.
• Strong attention to detail with a focus on accuracy and patient confidentiality.
• Keyboard and data entry proficiency.
• Reliable transportation and valid driver’s license (if required for location coverage).

Preferred Qualifications

• Medical Assistant, Paramedic, or related medical training.
• Phlebotomy Certification preferred.
• At least 2 years of experience in a Patient Service Center environment.
• Previous customer service experience in a healthcare, retail, or service-based setting.

Required Skills

• Exceptional phlebotomy and specimen collection techniques.
• Ability to multitask and manage priorities in a high-volume environment.
• Strong organizational and documentation skills.
• Excellent interpersonal and patient care abilities.
• Ability to make sound decisions and exercise good judgment.
• Flexibility to adapt to changing schedules and work locations.
• Commitment to quality, safety, and process excellence.

Additional Requirements

• Must be flexible to support staffing needs, including weekends, holidays, overtime, and on-call assignments when required.
• Willingness to travel between multiple sites with minimal notice.
• Ability to maintain professionalism and represent the organization positively at all times.
• Training locations may vary based on trainer availability.