Job Title: Coordinator, Contract Management and Operations
Location: Los Angeles, CA 90038 (Onsite)
Duration: 3 Months (Extension Possible)
Pay Range: $35.50/hr. – $37.50/hr.
Description:
The Coordinator, Contract Management & Operations supports the end to end contract lifecycle for global licensing across multiple regions and lines of business (LOB): Merchandising, Publishing, Promotions, Clip Licensing, and Location Based Experiences. Through strong contract governance and close collaboration with cross functional partners, this role ensures deal accuracy, data quality, timely contract execution, and effective tracking and management of renewals, while maintaining full compliance with internal policies and controls.
The position drives operational excellence through data analysis, issue resolution, and continuous improvement of contract systems, workflows, and tools, and serves as a key liaison among Sales, Legal, Finance, Compliance, System Ops, IT, and offshore execution teams.
Principal Responsibilities:
- Provide comprehensive contract management support across multiple licensed categories, regions and LOB.
- Review and manage Deal Memo submissions within Salesforce, ensuring timely approvals, data accuracy, and adherence to required business, finance, and legal standards.
- Serve as a subject matter expert for Deal Memo requirements, guiding Account Executives through submissions, and resolving submission gaps.
- Review proposed deals aProductst Health Checks Policy and departmental SOPs to ensure compliance with internal business, finance, and legal requirements.
- Perform pre execution contract validations to ensure accurate deal setup in Contract Management System (License Maestro), systematize amendment entries, and maintain data integrity for complex commercial and financial structures.
- Identify, troubleshoot, and escalate system anomalies affecting contract performance or data quality, and collaborate with the System Ops and IT to resolve associated defects.
- Manage UAT testing efforts and provide feedback to improve system functionality.
- Support renewal dashboard enhancements, oversee and maintain renewal trackers, partner with Sales to secure timely renewal submissions, and deliver consistent progress updates on expiring contracts.
- Manage end to end IP setup in License Maestro, including rights confirmation and restriction.
- Collaborate with the offshore execution team to resolve Zendesk tickets and implement corrective actions, ensuring precise and efficient application of financial changes within the deal setup.
- Manage and execute ad hoc projects including but not limited to:
- Agent transitions
- Rights acquisition
- Data clean-ups and integrity analysis
- Assessments of changes in process and policy impacts
- Onboarding and training for Account Executives
Skills:
- Highly analytical, with the ability to identify root causes and assess downstream impact of complex issues.
- Strong communication skills, with the ability to effectively liaise across multiple business partners (including Sales, Legal, Finance, IT, and others).
- Broad proficiency with business software applications and operational systems.
- Strong attention to detail while maintaining a big picture perspective across cross divisional initiatives.
- Self motivated with a strong sense of ownership and follow through.
- Advanced Microsoft Excel skills (e.g., pivots, VLOOKUP/XLOOKUP); proficient in Word, Outlook, and PowerPoint.
- Strong financial acumen, including knowledge of entertainment and licensing industry practices.
- Solid understanding of general accounting principles; royalty accounting experience a plus
- Proven ability to interpret and analyze complex contract language.
- Excellent time management and organizational skills, with the ability to manage multiple priorities.
- Proactive, solution-oriented mindset with the ability to propose creative approaches to complex problems.
- Ability to multitask and manage diverse projects and concurrent assignments.
- Effective collaborator able to work independently and cross functionally; demonstrated leader and team player.
- Willingness to challenge the status quo and conceptualize alternative, more efficient approaches.
Experience/Knowledge:
- 3-5 years of relevant licensing industry work experience.
- Experience in legal affairs, accounting, and operations management preferred.
Education/Background:
- B.A., B.S. in Business, Finance or Project Management.