Hybrid – Cumberland Office (onsite 3 days a week Tues-Thurs)
Questionnaire:
-List city/state at top of resume.
-Do they have experience with basic Excel formulas and pivot tables? (more than basic knowledge required).
-MS Office Suite proficiency required. Are they familiar with MS Office Suite?
-Do they have excellent communication skills?
-Do they have some analysis experience? what kind?
Safety Sensitive
Interview Process: 1 Round (possibly 2) w/ HM & HM 1; Teams Interview (on-camera), 30-45 mins
The Coordinator III will provide critical operational and administrative support to the Property Tax Team, ensuring continuity of time-sensitive workstreams and compliance with statutory deadlines. This role is responsible for handling, sorting, and distributing high-volume incoming mail particularly tax notices and deadline-driven correspondence as well as scanning, organizing, and maintaining documentation in accordance with established team protocols.
The position will support document retrieval and compilation from internal systems (including Image Silo, Lease systems, and TRIRIGA), assist with workflow coordination, and help maintain audit-ready records for appeals, payments, and compliance activities. Strong proficiency in Microsoft Office tools, particularly Excel (including pivot tables), is required to support data organization, tracking, and reporting needs.
Given the volume of physical documentation and the time-sensitive nature of property tax matters including appeals, statutory notices, and payment-related correspondence this role requires a consistent on-site presence to maintain operational efficiency, document control integrity, and compliance readiness.

Position Summary:

The Coordinator III will provide on-site operational and administrative support for a large, multi-state property tax portfolio, including intake and review of tax notices, support of appeal workflows, and coordination of time-sensitive deadlines. The role supports the Sr. Manager and Manager with document management, reporting, and tracking activities, including running and maintaining Excel-based trackers (pivot tables required) to support portfolio analysis and compliance. Responsibilities include organizing audit-ready documentation and facilitating clear, concise communication with internal teams, vendors, business stakeholders, and landlords. Proficiency in Microsoft Office 365 (advanced Excel required) is essential; prior property tax experience preferred.

Duties:

The Coordinator III will provide on-site operational and administrative support to the Property Tax Team, ensuring timely handling of high-volume tax notices and documentation tied to statutory deadlines. Responsibilities include mail processing, document management, running and distributing reports, and supporting workflow tracking using Excel (including pivot tables). The role will support the Sr. Manager and Manager in maintaining Appeal/Compliance ready records and coordinating activities across internal teams, vendors, business stakeholders, and landlords. Strong attention to detail, organization, and clear, concise communication are critical.

Experience:

The ideal candidate will have 2 years of experience supporting a property tax portfolio or similar real estate/compliance function, with exposure to tax notice review, appeal processes, and deadline-driven workflows preferred. Experience operating in a regulatory environment with strong attention to detail and ability to manage time-sensitive deliverables is required. Proficiency in Microsoft Office 365 is essential, with advanced Excel skills, including pivot tables, data tracking, and reporting. Prior property tax experience is preferred, along with strong communication skills, sound judgment, and the ability to effectively coordinate with internal teams, vendors, business stakeholders, and landlords while managing multiple priorities with accuracy and accountability.

Education:

Bachelor s degree preferred, ideally in Business, Finance, Accounting, Real Estate, or a related field, or equivalent combination of education and relevant work experience. Coursework or training emphasizing analytical skills, data management, or use of Microsoft Office 365 tools (including Excel and pivot tables) is preferred.