Office Services Specialist

Job Summary

The Office Services Specialist provides onsite support for mailroom, print center, office services, and marketing logistics. Responsibilities include handling mail and packages, operating print equipment, managing supplies, providing basic equipment and AV support, and assisting with office moves and offsite events. The role requires strong customer service, organization, attention to detail, and flexibility.

Key Responsibilities

Receive, sort, distribute, package, and ship mail and deliveries.
Prepare outgoing mail and process large/special mailings.
Operate high-volume printers, copiers, and finishing equipment.
Complete print requests using Fiery or similar software.
Maintain print supplies and coordinate vendor services.
Perform basic troubleshooting of printers, copiers, postage meters, and AV equipment.
Open and manage service tickets in systems such as ServiceNow.
Set up conference rooms and provide basic AV support.
Fulfill requests for office supplies, printed materials, and displays.
Support office moves, warehouse activities, and offsite marketing events.
Transport materials and packages between company and offsite locations.
Verify shipments aProductst packing slips or purchase orders.
Maintain confidentiality and follow HIPAA, safety, and workplace policies.
Assist with reporting, tracking, and process-improvement activities.
Perform other duties as assigned.

Required Skills & Experience

1 year of clerical and/or mailroom experience.
Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
Strong organizational, multitasking, and time-management skills.
Excellent attention to detail and customer-service skills.
Good verbal and written communication skills.
Ability to lift and move up to 50 lbs.
Comfortable with standing, walking, bending, lifting, and carrying.
Ability to work fully onsite and support occasional warehouse/outdoor activities.

Preferred