Production support of Client s HR Technology deployment including Core HR, Talent Management, Workforce Reporting / Analytics and Integrations to other applications
- Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
Job Responsibilities
Application & User Support
- Displays basic knowledge of Client s HR Technology applications (may vary based on assignments)
- Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
- Assists employee and management end users as needed ( Help Desk function)
- Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
- Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
- Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
- Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
- Executes User Acceptance Testing to ensure quality implementations
- Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
- Develops HR Reports using Report Writing Tools once provided clear specifications
Job Responsibilities
- Production support of Client s HR Technology deployment including Lawson Core HR, Workforce Reporting / Analytics and Integrations to other applications
- Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
Application & User Support
- Displays basic knowledge of Client s HR Technology applications (may vary based on assignments)
- Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
- Assists employee and management end users as needed ( Help Desk function)
- Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
- Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
- Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
- Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
- Executes User Acceptance Testing to ensure quality implementations
- Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
- Develops HR Reports using Report Writing Tools (Business Objects) once provided specifications
Skills:
- Proactive problem solving skills
- Business and system analysis skills
- Technology aptitude and learning ability
- Strong oral and written communication skills
- Proficiency using MS Office applications including MS Access and MS Excel
- Database, report-writing and data analysis experience
- Customer service orientation
- Collaboration and consensus building skills
- High level of accountability and ability to work independently
- Flexibility and adaptability
- Proactive problem solving skills
- Business and system analysis skills
- Technology aptitude and learning ability
- Strong oral and written communication skills
- Proficiency using MS Office applications including MS Access and MS Excel
- Database, report-writing and data analysis experience
- Customer service orientation
- Collaboration and consensus building skills
- High level of accountability and ability to work independently
- Flexibility and adaptability
Schedule Notes:
contract to hire – business need have to align 8AM-5PM (Flexible) M-F Remote Workday HCM and/ or SNOW admin exp min 2 years (3-5 preference)
Willingness to convert
Extreme detail
Stakeholder alignment
Supplier Screener – Required
3 interviews – 45 min w/ Manager – 60 min panel – 30 min Dept Leads