Job Title: Phlebotomist II
Location: Covington, KY 41011
Position Type: Contract – 4 Months
End Date: December 31, 2026,| 40 hours/week
Schedule:

• Monday, Tuesday, Thursday, Friday: 8:00 AM – 4:30 PM
• Wednesday: 9:00 AM – 6:00 PM
• Weekend Rotation: 9:00 AM – 1:00 PM

Position Overview:

• The Patient Services Representative II (PSR II) serves as the primary patient-facing representative, providing professional and compassionate service while collecting and preparing blood specimens for laboratory testing.
• The PSR II performs venipuncture and other specimen collection procedures safely, accurately, and efficiently while maintaining patient confidentiality and following established policies and procedures.

Key Responsibilities:

• Perform accurate and timely venipuncture and specimen collection.
• Collect and process clinical and forensic specimens according to established procedures.
• Perform pediatric, geriatric, and capillary collections.
• Verify patient demographic information and obtain required signatures.
• Confirm specimen labels are accurate and applied in the patient’s presence.
• Maintain required records and documentation.
• Handle specimens appropriately for laboratory testing.
• Provide a safe, professional, and welcoming environment for patients.
• Demonstrate excellent customer service and communication skills.
• Maintain confidentiality and accuracy of patient information.
• Manage multiple priorities in a high-volume environment.
• Work independently with minimal on-site supervision.
• Travel between Patient Service Centers and in-office locations as needed.
• Maintain a positive image with patients, clients, employees, and the public.
• Follow all company policies, procedures, safety requirements, and dress code standards.

Job Requirements:

• Ability to perform quality, error-free work in a fast-paced environment.
• Strong phlebotomy skills, including pediatric and geriatric patients.
• Experience with capillary collections.
• Ability to work independently and exercise sound judgment.
• Excellent organizational and time-management skills.
• Strong customer service and communication skills.
• Ability to adapt to changing business needs.
• Flexibility to work weekends, holidays, overtime, and on-call assignments as required.
• Reliable transportation.
• Valid driver’s license and clean driving record, if applicable.
• Ability to travel between multiple locations with minimal notice.
• Keyboarding and data-entry experience.
• Must comply with company policies and Everyday Excellence principles.
• Cell phones must remain put away during working hours and may only be used during breaks.

Education & Credentials:

• High school diploma or equivalent – Required
• Medical Assistant or Paramedic training – Preferred
• Phlebotomy certification – Preferred
  • Required in California, Nevada, and Washington

Required Experience:

• 1–3 years of phlebotomy experience required
• Experience must include:
  • Pediatric collections
  • Geriatric collections
  • Capillary collections
• 2 years of Patient Service Center experience – Preferred
• Customer service experience in a retail or service environment – Highly Preferred
• Keyboarding/data-entry experience