Job Title: Case Manager I
Location: 100% Remote
Duration: 6 months contract (Possible extension)
Schedule: Monday – Friday, 8am – 5pm CST
Job Description:
- This position is remote, but the candidate needs to be in Nebraska.
Day to Day Responsibilities:
- Conducting outbound calls to members to educate them on needed services and assist with overcoming barriers to care.
- Scheduling appointments with provider offices or connecting members with appropriate resources when needed.
- Accurately documenting all outreach attempts, member interactions, outcomes, and follow-up activities within the case management platform.
- Maintaining confidentiality and compliance with HIPAA and organizational policies.
- Collaborating with care management, provider, and quality teams to help improve member engagement and close gaps in care.
Must Have Requirements:
- 5+ years of social work experience.
Required Licensure/Certification:
- Clinical Social Workers (ex. LCSW, LISCW) or Professional Counselors/Licensed Mental Health Counselors (ex. LPC/LPCC, LMHC) or Marriage and Family Therapists (LMFT) or Certified Alcohol and Drug Counselor (CADC) or Substance Use Disorder Professional (SUDP). Must be Certified to practice in Nebraska.