Job Title: Phlebotomist II
Location: Lansing, IL 60438
Position Type: Contract – 4 Months
Contract End Date: February 2, 2027
Pay Rate: $23.20–$24.90 per hour
Hours: 40 hours per week
Job Summary:
- The Phlebotomist II (Patient Services Representative II) is responsible for collecting high-quality blood specimens, processing samples for laboratory testing, and providing excellent patient care. This role requires strong phlebotomy skills, attention to detail, and the ability to maintain patient confidentiality while following established safety and procedural guidelines.
- The successful candidate will create a professional and reassuring patient experience while ensuring accurate specimen collection, labeling, documentation, and data entry.
Key Responsibilities:
- Perform venipuncture and capillary blood collection for patients, including pediatric and geriatric populations.
- Collect, process, and prepare clinical and forensic specimens for laboratory testing according to established procedures.
- Verify patient demographic information, confirm specimen labels, and obtain required patient signatures.
- Maintain accurate records, documentation, and patient information while ensuring confidentiality.
- Provide excellent customer service and establish trust and confidence with patients.
- Maintain a safe, clean, and professional working environment while adhering to company policies and safety standards.
- Complete daily assignments accurately and on time, managing multiple priorities in a fast-paced, high-volume setting.
- Travel between patient service centers and physician office locations as needed, sometimes with minimal notice.
Required Qualifications:
- High school diploma or equivalent.
- 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- Strong venipuncture and specimen collection skills.
- Experience with keyboarding, computer systems, and data entry.
- Ability to work independently with minimal on-site supervision.
- Excellent communication, organizational, and customer service skills.
- Ability to maintain accuracy, confidentiality, and professionalism in a fast-paced environment.
- Reliable transportation and a valid driver’s license with a clean driving record, if applicable.
- Flexibility to work across multiple locations and accommodate staffing needs.
Preferred Qualifications:
- Phlebotomy certification.
- Medical assistant or paramedic training.
- At least 2 years of experience in a Patient Service Center environment.
- Previous customer service experience in a retail or service setting.
Work Schedule:
- Monday: 8:30 AM – 5:30 PM
- Tuesday: 8:30 AM – 5:30 PM
- Wednesday: 8:30 AM – 7:00 PM
- Thursday: 8:30 AM – 7:00 PM
- Friday: 8:30 AM – 5:00 PM
- Rotating Saturday: 9:00 AM – 1:00 PM
