Job Summary:
-Performs receptionist, scheduling and clerical duties.
-Perform receptionist activities by responding to inquiries, assisting the patients courteously and in accordance with departmental and division procedures.
-Responsible for administrative and clinical management as well as routine clinical duties of a Clinic Coordinator.
-Must be able to understand all of the concepts involved in the job specific standards.
-May require independent judgment.
-Responsible for filing of patient charts and loose paper.
-Responsible for chart preparation and organization, retrieving charts for clinic visits and phone messages from file room and/or archives.
-Responsible for archiving charts and maintaining a spreadsheet outlining the details of the archived charts for departmental referral.
-Responsible for copying and mailing and/or faxing of medical records to patients, other hospitals, lawyers, personal representatives and social security or disability determination.
-Responsible for scheduling follow up appointments and checking out patients.
-Responsible for calling patient PCP for new patients.
-Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
-Other duties as assigned by supervisors.
Skills:
Required Skills & Experience:
-Three (3) to five (5) years experience as a clinic coordinator or administrative assistant.
Schedule Notes:
Hours per Week: 40
Shift: Mon- Fri 8am- 4:30pm OR 8:30am- 5:00pm
Role Notes/Requirements:
Experience with EPIC scheduling and patient registration
Familiarity with the insurance matrix