Job Title: Phlebotomist II
Position Type: Contract – 4 Months
Location: Huntersville, NC 28078
End Date: December 31, 2026
Schedule: Monday – Friday | 8:00 AM – 12:00 PM | Weekdays | 20 Hours/Week
Job Summary:

• The Phlebotomist II / Patient Services Representative II (PSR II) is responsible for providing high-quality patient service while performing accurate and safe blood specimen collection. This position involves direct patient interaction, specimen processing, patient identification, documentation, and maintaining a professional and confidential environment.
• The successful candidate may work in a Patient Service Center, physician office, or other assigned locations based on business needs.

Key Responsibilities:

• Perform venipuncture, Pediatric, geriatric, and capillary blood collections safely and accurately.
• Collect and process clinical and forensic specimens according to established procedures.
• Verify patient identification, demographics, initials, and required information.
• Obtain patient signature after venipuncture to verify that specimens are properly labeled in the patient’s presence.
• Prepare and label specimens for laboratory testing while maintaining specimen integrity.
• Maintain accurate records, documentation, and required paperwork.
• Provide professional, compassionate, and customer-focused service to patients.
• Explain collection procedures clearly and create an atmosphere of trust and confidence.
• Maintain patient confidentiality and accuracy of patient information.
• Follow all company Policies & Procedures, Employee Health & Safety requirements, dress code, and quality standards.
• Maintain a clean, safe, and professional work environment.
• Work independently with minimal supervision while meeting daily productivity and quality expectations.
• Handle multiple priorities effectively in a fast-paced, high-volume environment.
• Travel between Patient Service Centers and in-office phlebotomy locations as required.
• Support staffing needs, including schedule flexibility, overtime, weekends, holidays, and on-call assignments when required.
• Demonstrate strong communication, teamwork, adaptability, and customer-service skills.
• Promote a positive image of the organization to patients, clients, employees, and the public.

Required Qualifications:

• High school diploma or equivalent – Required.
• 1–3 years of phlebotomy experience required.
• Experience with pediatric, geriatric, and capillary collections required.
• Strong venipuncture and specimen collection skills.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong attention to detail and ability to follow established procedures.
• Ability to make sound decisions and exercise good judgment.
• Strong communication and interpersonal skills.
• Ability to handle multiple priorities in a high-volume setting.
• Basic keyboard and data-entry skills.
• Reliable transportation and valid driver’s license with a clean driving record, if applicable.

Preferred Qualifications:

• 2 years of Patient Service Center experience preferred.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy certification preferred; certification is required in applicable states.
• Previous retail, healthcare, or service-related customer service experience highly preferred.