Job Title: Sales Administration Coordinator
Duration: Six Months
Location: West Chester, PA 19380
Reports To: Business Unit Director, Animal Health
Pay Rate: $35 Hourly
Position Summary:
- Client Synthes Veterinary is looking for an organized, responsive, and solutions-oriented Sales Administration Coordinator to support the U.S. Veterinary business during its separation and stand-up from Client.
- In this role, you will support three Sales Consultants and more than 700 US customers by coordinating sales administration, resolving operational issues, and helping establish consistent, efficient processes
Key Responsibilities:
- Maintain accurate customer and account records.
- Support pricing, quotes, contracts, and sales documentation.
- Coordinate orders, shipping, logistics, and issue resolution.
- Manage instrument, implant, and loaner requests, returns, and tracking.
- Prepare reports, trackers, and status updates.
- Collaborate with Sales, Customer Service, Supply Chain, Finance, & Contracts.
- Document processes and identify opportunities for improvement.
- Provide general administrative support as needed.
Qualifications:
- Experience in sales administration, customer service, sales operations, order management, or a related field.
- Strong organizational, communication, responsiveness, and follow-through skills.
- Ability to manage multiple priorities and work independently.
- Excellent attention to detail and problem-solving skills.
- Proficiency with Microsoft Office and the ability to learn business systems.
- Experience with Salesforce, SAP, Oracle, or similar systems preferred.
- Experience in healthcare, medical device, veterinary, pharmaceutical, or another regulated industry preferred.
Success Measures:
- Timely, dependable support for Sales Consultants and customers.
- Accurate customer, pricing, contract, and order information.
- Effective resolution and escalation of issues.
- Improved visibility into orders, loaners, returns, and sales activities.
- Reduced administrative burden and well-documented, repeatable processes.
Working Conditions:
This is a full-time, temporary/contingent assignment for approximately six months. The role will be primarily office-based or remote, with regular interaction across internal teams, customers, and external partners.