Title: Administrative Support
Location: Marietta, GA 30060
Duration: 3 months
Shift time: 40 hours per week, Monday – Friday 8am-5p

MUST BE LOCAL OR ALREADY HAVE HOUSING ARRANGEMENTS –

Roles and responsibilities:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary.
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc. Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.
• Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System, in order to interact with team members and patients and complete daily work.
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

Parking: On site