Interviewer, Ins Risk

Job Title: Interviewer, Ins Risk
Duration: 3 Months
Location: Lees Summit, MO (Remote)
Shift Time: 9am – 6pm CST and Saturday hours 8:00am – 4:30pm CST
Description: Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Education:
HS diploma or equivalent