Job Description: Phlebotomist I

Job Title: Phlebotomist I
Location: Ocala, FL
Duration: 2+ Months (Possibility of Extension)
Shift Schedule: Rotational Schedule

Shift Timings

Week 1:

• Wednesday, Thursday, Friday: 5:00 AM – 4:00 PM
• Saturday: 6:00 AM – 2:00 PM

Week 2:

• Monday, Tuesday, Wednesday, Thursday: 5:00 AM – 4:00 PM

Position Summary

The Phlebotomist I / Patient Services Representative I (PSR I) serves as the face of the organization, providing exceptional patient care and specimen collection services. This role is responsible for collecting high-quality blood specimens, preparing samples for laboratory testing, and ensuring compliance with established procedures and quality standards.

The ideal candidate will demonstrate strong phlebotomy skills, maintain patient confidentiality, and create a positive patient experience by fostering trust and confidence throughout the specimen collection process.

Key Responsibilities

• Perform venipuncture and capillary blood collection procedures accurately and efficiently.
• Prepare and process specimens for laboratory testing following established protocols.
• Verify patient information and maintain accurate records and documentation.
• Ensure all specimen collection and processing activities comply with quality and safety standards.
• Perform both clinical and forensic specimen collection and processing duties.
• Maintain a safe, clean, and professional work environment.
• Provide excellent customer service while interacting with patients, clients, and healthcare professionals.
• Explain collection procedures and address patient concerns in a professional and compassionate manner.
• Demonstrate organizational commitment and maintain a positive company image.
• Complete daily assignments accurately and within established timelines.
• Adhere to all confidentiality and compliance requirements regarding patient information.

Required Qualifications

Education

• High School Diploma or GED required.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy Certification preferred.
  • Certification is required for candidates working in California, Nevada, and Washington.

Experience

• Minimum 6 months of phlebotomy experience required.
• One or more years of phlebotomy experience preferred.
• Experience with pediatric and geriatric blood draws preferred.
• Customer service experience in a healthcare, retail, or service environment preferred.
• Keyboard and data entry experience required.

Required Skills

• Strong phlebotomy and specimen collection skills.
• Ability to perform accurate, error-free work in a fast-paced environment.
• Excellent interpersonal and patient communication skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational abilities.
• Knowledge of patient confidentiality and specimen handling procedures.
• Basic computer and data entry proficiency.