Job Title: Entry Phlebotomist I
Job Duration: 4 months (possible extension)
Job Location: Jacksonville, FL 32258
Shift: Mon – Fri 630a-330p, rotational Saturdays 6:30a-12:30p, 35-40 hours, No Overtime
Job Description
The Patient Services Representative I (PSR I) serves as the face of the company to patients—whether they’re visiting as part of a routine check or for critical health decisions. This entry-level role focuses on providing a warm, compassionate, and professional patient experience from the moment they walk in.

• Greeting patients and assisting with check-ins via self-service kiosk or handheld tablet
• Answering questions and addressing concerns with care and empathy
• Maintaining the cleanliness and order of the waiting area
• Assisting during breaks when Phlebotomists are unavailable
• Training in Phlebotomy to support the team and grow within the company
• Support daily activities under supervisor direction, accurately and on time
• Maintain a professional, safe, and clean environment
• Handle documentation and records as required
• Demonstrate strong organizational commitment and a positive public image

Requirements

• High school diploma or equivalent
• Some Phlebotomy experience is REQUIRED
• High level of customer service experience (critical for this role)
• Willingness to learn and perform Phlebotomy during downtime or staff breaks
• Minimum 1–2 years of face-to-face customer service experience (e.g., retail, hospitality, home health)
• Strong data entry and keyboarding skills
• Must handle patients with compassion and professionalism

Important Notes

• Candidates must be punctual, dependable, and able to work full scheduled shifts
• Candidates should live within 20–25 minutes of the worksite to ensure reliability